General Terms and Conditions

1. Scope of application

The following GTC apply to all orders placed via our website by consumers and entrepreneurs. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity. These GTC shall also apply to future business relationships with entrepreneurs without us having to refer to them again. If the entrepreneur uses conflicting or supplementary general terms and conditions, their validity is hereby rejected; they shall only become part of the contract if we have expressly agreed to them.

2. Contractual partner, conclusion of contract

The purchase contract is concluded with the customer and
Pro Con Bürstentechnik GmbH, represented by Holger Pott
Wiesenstraße 83 72461 Albstadt
Tel: 0700/776266366
Fax: 0700/776266329
E-mail address: info@pro-con-buerstentechnik.de Register court: Stuttgart Local Court
Register number: HRB 750213
VAT ID: DE .IdNr.: DE 5309106073 The presentation of the products on the website does not constitute a legally binding offer, but a non-binding online catalog. You can send us non-binding inquiries about our range using the inquiry forms. You will receive confirmation of receipt of your inquiry immediately by email.
Based on your details, we will prepare an offer for you, which we will send to you by email.
The contract is concluded when you send us our offer by sending a declaration of acceptance by email or fax. 3. contract language, contract text storage The language available for the conclusion of the contract is German. We save the text of the contract and send you the order data and our General Terms and Conditions by e-mail. For security reasons, the text of the contract is no longer accessible via the Internet.

4. Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The revocation period is fourteen days from the day on which you or a third party named by you have taken possession of the goods. To exercise the right to cancel, you must inform us (Pro Con Bürstentechnik, Wiesenstraße 83, Albstadt, Tel.: 0700/776266366, Fax: 0700/776266329, E-Mail: info@pro-con-buerstentechnik.de) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail). You can use the attached sample withdrawal form, but this is not mandatory. To comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period. Consequences of withdrawal If you withdraw from this contract, we will reimburse all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we receive notification of your withdrawal from this contract. For the repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earliest. The goods must be returned or handed over to us without delay, but at the latest within fourteen days from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You shall bear the direct costs of returning the goods. The costs are estimated at a maximum of around EUR 15. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality. The attached sample withdrawal form is as follows:

(If you wish to cancel the contract, please fill out this form and send it back to us).

– To

Pro Con brush technology

Wiesenstrasse 83

Albstadt

Fax: 0700/776266329

E-mail: info@pro-con-buerstentechnik.de

– I (*) hereby revoke the contract concluded by me (*) for the purchase of the following goods (*)/the provision of the following service (*)

– Ordered on (*)/received on (*)

– Name of the consumer(s)

– Address of the consumer(s)

– Signature of the consumer(s) (only for notification on paper)

– Date

End of the withdrawal policy

5. Terms of delivery

Shipping costs will be added to the indicated product prices. You can find out more about the shipping costs in the offers. We only deliver by mail order. Unfortunately, it is not possible to collect the goods yourself. We do not deliver to packing stations.

6. Payment

For orders placed via our website, the following payment methods are generally available: -Payment in advance If you select the payment method payment in advance, we will provide you with our bank details in a separate e-mail and deliver the goods after receipt of payment. -Invoice You pay the invoice amount after receipt of the goods and the invoice by bank transfer to our bank account. We reserve the right to offer purchase on account only after a successful credit check.

7. Retention of title

The goods shall remain our property until payment has been made in full. For entrepreneurs, the following also applies: We reserve title to the goods until all claims arising from an ongoing business relationship have been settled in full. You may resell the goods subject to retention of title in the ordinary course of business; you assign to us in advance all claims arising from this resale – irrespective of any combination or mixing of the goods subject to retention of title with a new item – in the amount of the invoice amount, and we accept this assignment. You remain authorized to collect the claims, but we may also collect claims ourselves if you do not meet your payment obligations.

8. Warranty and warranty rights

Our goods and services are covered by statutory warranty rights in accordance with §§ 434ff. German Civil Code. The statutory liability for defects applies. Unless expressly agreed otherwise below, the statutory liability for defects shall apply. For consumers, the limitation period for warranty claims for used goods is one year from delivery of the goods. For entrepreneurs, the limitation period for claims for defects is one year from the transfer of risk; the statutory limitation periods for the right of recourse in accordance with § 478 BGB remain unaffected. In relation to entrepreneurs, only our own information and the manufacturer’s product descriptions included in the contract shall be deemed to be an agreement on the quality of the goods; we accept no liability for public statements made by the manufacturer or other advertising statements. If the delivered item is defective, we shall initially provide warranty to entrepreneurs at our discretion by remedying the defect (rectification) or by delivering a defect-free item (replacement delivery). The above restrictions and shortened deadlines do not apply to claims based on damage caused by us, our legal representatives or vicarious agents

• in the event of injury to life, limb or health
• in the event of intentional or grossly negligent breach of duty and fraudulent intent
• in the event of a breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and on the observance of which the contractual partner may regularly rely (cardinal obligations)

within the scope of a guarantee promise, insofar as the scope of application of the Product Liability Act has been agreed. Information on any additional guarantees that may apply and their exact conditions can be found with the product and on special information pages in the online store.

9. Disclaimer

Claims for damages by the customer are excluded, unless otherwise stated below. This also applies to the representative and vicarious agents of the provider if the customer asserts claims for damages against them. Excluded are claims for damages by the customer due to injury to life, limb, health or essential contractual obligations which must necessarily be fulfilled in order to achieve the contractual objective. This also does not apply to claims for damages due to grossly negligent or intentional breach of duty by the provider or its legal representative or vicarious agent.

10. Dispute resolution

The European Commission provides a platform for online dispute resolution (OS), which you can find here https://ec.europa.eu/consumers/odr/. We are prepared to participate in an out-of-court arbitration procedure before a consumer arbitration board.

11. Final provisions

If you are an entrepreneur, German law shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods. If you are a merchant within the meaning of the German Commercial Code, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from contractual relationships between us and you is our registered office.

Terms and conditions created with the Trusted Shops legal text editor in cooperation with Wilde Beuger Solmecke Rechtsanwälte.